12 Rules for Great Front-line Teamwork

Whether they are producing a complete product, or offering a service to customers face-to-face, most managers believe that good teamwork among their front-line employees will deliver better and more consistent results.  But good teamwork doesn’t just happen by accident.  It happens when you put in place the conditions which encourage teamworking, and make it into an everyday habit.  Here are twelve rules to help you do just that. 1  The team should deal with a